Print a Service Request

A service request can be printed once it has been saved.

PREREQUISITES:

  • Configure the Print Output Type in Designer under General > Preferences > Print Output Type.
  1. Open a service request.
  2. Click Print in the service request toolbar.

If the Print Output Type preference is set to Crystal, a Crystal Printing tab opens. If the preference is set to Docx, a print preview opens.

  1. Click Print to print the document.

NOTE: See Utilize Crystal Reports for Print Templates and Work Templates for Email Notifications and Vice-Versa on MyCityworks for more information.