Add a Validation Event
Administrators can create a Validation Event, which consists of a group of conditions that are validated on a work activity based on the selected Events.
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From the home page, click Configure and click Field Validation.
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Select either Inspection Template, Service Request Template, or Work Order Template.
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Select the Template you'd like to add a Field Validation Event to.
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Select Add record.
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Enter the Event Name and click Add.
The Events determines when the conditions are validated on the work activity template.
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Select cancel, close, and/or update from the Events drop-down list.
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Select the Frequency.
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Always: Select to always trigger the validation when the work activity is canceled, closed, and/or updated.
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Specific Condition: Select to specify a condition that the work activity must meet when the work activity is canceled, closed, and/or updated to trigger the validation.
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If you are adding a specific condition, click Empty query and click Add Condition.
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Select fields from the drop-down lists to construct a condition.
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Click Save.
See Add or Edit a Field Condition to add Field Conditions to the event.