Add Work Order Template Asset Mapping
Asset mappings can be added to specific work order templates to populate fields from the GIS when assets are added to a work order or to update the GIS when the work order is closed.
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From the home page, click GIS and click Asset Mapping.
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Click the Work Order Templates tab at the top of the page.
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Select the entity group from the Template Apply to Entity Group drop-down list.
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Select the entity type from the Template Apply to Entity Type drop-down list.
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Select the Work Order Templates you'd like to make an asset mapping for.
Any existing asset mappings appear in the list. You can filter the list by clicking Filter records and entering the first few letters of any details for the mapping. You can also click Column Menu to adjust the columns or click Rows to adjust the number of rows shown in the panel.
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Click Add record.
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Enter the details of the mapping on the Add Mapping panel.
An asset mapping can be created on two events: when an asset is added to a work order or when the work order is closed.
NOTE: The first asset attached to the work order that matches the EntityType is the asset that the attributes are pulled from to update the work order field.

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Select Add Entity from the Event Type drop-down list.
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Select Select Field to choose the GIS data you'd like to pull into a Work Order Field.
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Select Custom Value to enter a specific value to populate the field.
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Select the Work Order Field you'd like populated when assets are added to the work order.
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Click Add to add the mapping or Add and New to add the mapping and to add a new one.
NOTE: If a user attempts to add an invalid mapping this error message displays: Incompatible Field Types.

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Select Close from the Event Type drop-down list.
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Select Select Field to choose a work order field to update the GIS.
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Select Custom Value to enter a specific value that will be written to the GIS.
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Select Allow Empty Value to allow empty values to be written to the GIS.
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Click Add to add the mapping or Add and New to add the mapping and to add a new one.
NOTE: If a user attempts to add an invalid mapping this error message displays: Incompatible Field Types.