Appendix 4: Security Functions
This appendix contains a list of every security function available in Admin and lists what each function controls. Use the information listed here to create security roles for specific groups of employees that will give them access to only those areas of PLL that they need to fulfill their responsibilities. In this way, you will safeguard your data and ensure accurate, consistent data gathering and storage.

This section contains Cityworks PLL functions available to system administrators in PLL. This section is usually only accessible by administrators. System administrators can grant permission to specific functions to end users as well. For example, an administrator can give an end user the ability to add new people accounts or contractors.
Security Function |
Description |
---|---|
Audit Trace |
Grants access to Audit under Configure > General in Admin.
|
Business Renewal |
Grants access to License Renewals under System Tools in PLL Admin. (Office Companion 23.1 and newer) |
Custom Form |
Grants access to Custom Form under Custom Form in Admin. (Cityworks 23.1 and newer) |
Department |
Grants access to the Departments panel on the Organization Structure page in Admin. (Cityworks 23.1 and newer) |
Division |
Grants access to the Divisions panel on the Organization Structure page in Admin. (Cityworks 23.1 and newer) |
Establishment |
No longer in use. |
External Users |
Grants access to the External User check box on the Users page in Admin. (Cityworks 23.1 and newer) |
Feature Console |
No longer in use. |
Flag Severity |
Grants access to the Severity drop-down list on the Flags page in Admin. (Cityworks 23.1 and newer) |
Flags |
Grants access to Flags under Additional Template Items in Admin. (Cityworks 23.1 and newer) |
Function Headings |
No longer in use. |
Functions |
No longer in use. |
Functions Levels |
No longer in use. |
Functions Lookup |
No longer in use. |
General Comments |
Grants access to Predefined Comments under Additional Template Items in Admin. (Cityworks 23.1 and newer) |
geoareasetup |
No longer in use. |
Holidays |
Grants access to the Holidays panel on the Preferences page in Admin. (Cityworks 23.1 and newer) |
Incomplete Applications |
Grants access to Incomplete Applications under Public Access Setup in Admin. (Cityworks 23.1 and newer) |
Inspector |
Grants access to Inspector Setup under Tasks & Inspections in Admin. (Cityworks 23.1 and newer) |
Inspector Days Off |
Grants access to Inspector Day Off under Tasks & Inspections in Admin. (Cityworks 23.1 and newer) |
Log Template |
No longer in use. |
MultiAddCondition |
No longer in use. |
Numbering Group |
Grants access to Numbering Groups under Template Setup in Admin. (Cityworks 23.1 and newer) |
Organization |
Grants access to Organization Structure under Users & Organizations in Admin. (Cityworks 23.1 and newer) |
People |
Grants access to People under People & Contractors in Admin. (Cityworks 23.1 and newer) |
People Role |
Grants access to People Roles under People & Contractors in Admin. (Cityworks 23.1 and newer) |
Permitting Daemon Log |
No longer in use. |
Preferences |
Grants access to Preferences under System Tools in PLL Admin. |
Project |
Grants access to PLL Projects under People & Contractors in Admin. (Cityworks 23.1 and newer) |
Security Roles |
Grants access to Security Roles under Users & Organizations in Admin. (Cityworks 23.1 and newer) |
structure |
No longer in use. |
System Tables |
No longer in use. |
User Data Favorites |
No longer in use. |
User Lookup |
No longer in use. |
Users |
Grants access to Users under Users & Organizations in Admin. (Cityworks 23.1 and newer) |

This section contains functions used to configure the Land Tables. This section is usually only accessible by administrators. This section does not apply if the organization is using GIS for land administration (recommended).
Security Function |
Description |
---|---|
Construction Type |
Grants access to Construction Type under Land Setup in PLL Admin. (Office Companion 23.1 and newer) |
Country |
Grants access to Country Setup under General in Admin. (Cityworks 23.1 and newer) |
Geographic Area Setup |
Grants access to Geo Area Setup under Land Setup in PLL Admin. (Office Companion 23.1 and newer) |
Land Form Sequence |
Grants access to Land Form Sequence under Land Setup in PLL Admin. (Office Companion 23.1 and newer) |
Land Object Type |
Grants access to Land Object Type under Land Setup in PLL Admin. (Office Companion 23.1 and newer) |
Occupancy |
Grants access to Occupancy under Land Setup in PLL Admin. (Office Companion 23.1 and newer) |
State |
Grants access to the State tab in the Country Setup page in Admin. (Cityworks 23.1 and newer) |
Street Master |
Grants access to Street Master under Land Setup in PLL Admin. (Office Companion 23.1 and newer) |
Structural Class |
Grants access to Structural Class under Land Setup in PLL Admin. (Office Companion 23.1 and newer) |
Sub Division |
Grants access to Subdivision under Land Setup in PLL Admin. (Office Companion 23.1 and newer) |
Uses |
Grants access to Uses under Land Setup in PLL Admin. (Office Companion 23.1 and newer) |
Zip |
Grants access to the Zip tab in the Country Setup page in Admin. (Cityworks 23.1 and newer) |
Zones |
Grants access to Zones under Land Setup in PLL Admin. (Office Companion 23.1 and newer) |

This section contains functions used to configure case templates. All case template configuration tools are listed here. This section is usually accessible to administrators and power users involved in configuring templates, managing fees, and so on.
Security Function |
Description |
---|---|
Bus Case Setup |
Grants access to Case Templates under Template Setup in PLL Admin. (Cityworks 23.1 and newer) |
Business Cases |
Grants access to Case Templates under Template Setup in PLL Admin. (Office Companion 23.1 and newer) |
Case Data Group |
Grants access to Case Data Setup under Fees & Case Data in Admin. (Cityworks 23.1 and newer) |
Case License |
Grants access to Sub Licenses under Fees & Case Data in Admin. (Cityworks 23.1 and newer) |
Case License Category |
Grants access to Business License Category under Additional Template Items in PLL Admin. (Cityworks 23.1 and newer) |
Case License Type |
Grants access to Business License Type under Additional Template Items in Admin. (Cityworks 23.1 and newer) |
Case Notification Setup |
Grants access to Notification Case under Notifications in Admin. (Cityworks 23.1 and newer) |
Case Status |
Grants access to Status Codes under Template Setup in Admin. (Cityworks 23.1 and newer) |
Case Type |
Grants access to Case Types under Template Setup in Admin. (Cityworks 23.1 and newer) |
Conditions |
Grants access to Conditions under Additional Template Items in Admin. (Cityworks 23.1 and newer) |
Contractor |
Grants access to Contractor Setup under People & Contractors in Admin. (Cityworks 23.1 and newer) |
Contractor Type |
Grants access to the Contractor Type tab on the Contractor Setup page in Admin. (Cityworks 23.1 and newer) |
Correction Group |
Grants access to Checklist Setup under Checklist Setup in Admin. (Cityworks 23.1 and newer) |
Correction Status |
Grants access to Checklist Status Codes under Checklist Setup in Admin. (Cityworks 23.1 and newer) |
Correction Status Group |
Grants access to Checklist Status Groups under Checklist Setup in PLL Admin. |
Corrections |
Grants access to Checklist Line Items under Checklist Setup in Admin. (Cityworks 23.1 and newer) |
Default Setup Lookup |
No longer used. |
Deposit |
Grants access to Deposit under Fees & Case Data in Admin. (Cityworks 23.1 and newer) |
Discipline |
Grants access to Disciplines/Trades under Tasks & Inspections in Admin. (Cityworks 23.1 and newer) |
Escrow Payment |
Grants access to the Escrow Fees panel on the Case Templates page in Admin. (Cityworks 23.1 and newer) |
Expiration Type |
Grants access to Expiration Type under Template Setup in Admin. (Cityworks 23.1 and newer) |
Fee Setup |
Grants access to Fee Setup under Fees & Case Data in Admin. (Cityworks 23.1 and newer) |
Fee Type |
Grants access to the Fee Type drop-down list on the Fee Setup page in Admin. (Cityworks 23.1 and newer) |
GIS Data Fields |
Grants access to GIS Data Fields in Admin. (Cityworks 23.1 and newer) |
Hearing Type |
Grants access to Hearing Type under Additional Template Items in Admin. (Cityworks 23.1 and newer) |
Inspection Area |
Grants access to Standard Inspection Configuration under Tasks & Inspections in Admin. (Cityworks 23.1 and newer) |
Inspection Time Blocks |
Grants access to Inspection Time Blocks under Tasks & Inspections in Admin. (Cityworks 23.1 and newer) |
Inspector |
Grants access to the Inspector check box on the Users page in Admin. (Cityworks 23.1 and newer) |
Instrument Type |
Grants access to Instrument Type under Additional Template Items in Admin. (Cityworks 23.1 and newer) |
Map Layer Setup |
Grants access to Task Map Layers under Tasks & Inspections in Admin. (Cityworks 23.1 and newer) |
Notification Field |
Grants access to Notification Fields under Notifications in Admin. (Cityworks 23.1 and newer) |
Notification Type |
Grants access to Notification Types under Notifications in Admin. (Cityworks 23.1 and newer) |
Sub Type |
Grants access to SubTypes under Template Setup in Admin. (Cityworks 23.1 and newer) |
System Status |
No longer used. |
Task |
Grants access to Task Setup under Tasks & Inspections in Admin. (Cityworks 23.1 and newer) |
Task Group |
Grants access to Workflow Setup under Tasks & Inspections in Admin. (Cityworks 23.1 and newer) |
Task Notification Setup |
Grants access to Notification Task under Notifications in Admin. (Cityworks 23.1 and newer) |
Task Result Set |
Grants access to the Task Result Sets tab on the Task Results page in Admin. (Cityworks 23.1 and newer) |
Task Results |
Grants access to Task Results under Tasks & Inspections in PLL Admin. (Cityworks 23.1 and newer) |
Task Type |
Grants access to the Task Type drop-down list on the Task Setup page in Admin. (Cityworks 23.1 and newer) |
Tender Type |
Grants access to Tender Types under Fees & Case Data in Admin. (Cityworks 23.1 and newer) |
Time Accounting |
Grants access to Time Accounting under Tasks & Inspections in Admin. (Cityworks 23.1 and newer) |
Violations |
Grants access to Violations Library under Additional Template Items in Admin. (Cityworks 23.1 and newer) |

This section contains functions available to end users. This section is usually accessible to all users.
Security Function |
Description |
---|---|
Audit Trace |
Grants access to Audit Trace Setup under System Tools in Admin. (Cityworks 23.2) |
Change Password |
No longer in use. |
Export |
No longer in use. |
Import |
Grants access to Import Console under System Tools in PLL Admin. (Office Companion 23.1 and newer) |
Import Export Log |
Grants access to the Importing/Exporting utility for PLL cases. |
Report Show |
No longer in use. |
Reports |
No longer in use. |
System Reports |
Grants access to System Reports under Additional Template Items in PLL Admin. (Cityworks 23.1 and newer) |

This section contains functions used by end users of the Land System within PLL. Functions within this section can be enabled or disabled to accommodate the security settings for end users. This section does not apply if the organization uses GIS for land administration (recommended).
Security Function |
Description |
---|---|
condition |
No longer in use. |
Genealogy View |
No longer in use. |
Land Address |
No longer in use. |
Land Address [Advanced Query-Results] |
Grants access to the land address search results page. |
Land Address [Advanced Query] |
Grants access to the land address search panel. |
Land Associated Cases |
No longer in use. |
Land Condition |
No longer in use. |
Land Conditions [Advanced Query-Results] |
Grants access to the land condition search results page. |
Land Conditions [Advanced Query] |
Grants access to the land condition search page. |
Land Establishment [Advanced Query-Results] |
Grants access to the land establishment search results page. |
Land Establishment |
No longer in use. |
Land Establishment [Advanced Query] |
Grants access to the land establishment search page. |
Land Flag [Advanced Query] |
Grants access to the land flag search page. |
Land Flags |
No longer in use. |
Land Flag [Advanced Query-Results] |
Grants access to the land flag search results page. |
Land Genealogy |
No longer in use. |
Land Geo |
No longer in use. |
Land Geo [Advanced Query-Results] |
Grants access to the land geo search results page. |
Land Geo [Advanced Query] |
Grants access to the land geo search page. |
Land Lnd Object [Advanced Query] |
Grants access to the land object search page. |
Land Notes |
No longer in use. |
Land Notes [Advanced Query-Results] |
Grants access to the land notes search results page. |
Land Notes [Advanced Query] |
Grants access to the land notes search page. |
Land Object |
Allows users to create a new land object. |
Land Object [Advanced Query-Results] |
Grants access to the land object search results page. |
Land People |
No longer in use. |
Land People [Advanced Query-Results] |
Grants access to the land people search results page. |
Land People [Advanced Query] |
Grants access to the land people search page. |
Land Project |
No longer in use. |
Land Project [Advanced Query-Results] |
Grants access to the land project search results page. |
Land Project [Advanced Query] |
Grants access to the land project search page. |
Land Single Entry |
No longer in use. |
Land Str Class [Advanced Query-Results] |
Grants access to the land structure class search results page. |
Land Str Class [Advanced Query] |
Grants access to the land structure class search page. |
Land Structural Class |
No longer in use. |
Land Structure |
No longer in use. |
Land Structure [Advanced Query-Results] |
Grants access to the land structure search results page. |
Land Structure [Advanced Query] |
Grants access to the land structure search page. |
Land Uses |
No longer in use. |
Land Uses [Advanced Query-Results] |
Grants access to the land uses search results page. |
Land Uses [Advanced Query] |
Grants access to the land uses search page. |
Land Zone |
No longer in use. |
Land Zone [Advanced Query-Results] |
Grants access to the land zone search results page. |
Land Zone [Advanced Query] |
Grants access to the land zone search page. |
Summary |
No longer in use. |

This section contains functions used by end users of the core PLL application. Functions within this section can be enabled or disabled to accommodate the security settings for end users. This is the section administrators should use to restrict privileges for end users.
Security Function |
Description |
---|---|
Case Address |
Allows users to access the Address tab when viewing a case. |
Case Address [Advanced Query-Results] |
Grants access to the case address search results page. |
Case Address [Advanced Query] |
Grants access to the case address search page. |
Case Asset |
No longer in use. |
Case Condition |
Allows users to access the Condition tab when viewing a case. |
Case Condition [Advanced Query-Results] |
Grants access to the case condition search results page. |
Case Condition [Advanced Query] |
Grants access to the case condition search page. |
Case Contractor |
Allows users to access the Contractor tab when viewing a case. |
Case Contractor [Advanced Query-Results] |
Grants access to the case contractor search results page. |
Case Contractor [Advanced Query] |
Grants access to the case contractor search page. |
Case Data Detail [Advanced Query-Results] |
Grants access to the case data detail search results page. |
Case Data Detail [Advanced Query] |
Grants access to the case data detail search page. |
Case Data Group |
Allows users to access the Data Group tab when viewing a case. This category includes the LockDetail role, which allows users to lock and unlock fields on Case Data panels. |
Case Deposit |
Allows users to access the Deposit tab when viewing a case. |
Case Fees |
Allows users to access the Fees tab when viewing a case. |
Case Fees [Advanced Query-Results] |
Grants access to the case fees search results page. |
Case Fees [Advanced Query] |
Grants access to the case fees search page. |
Case Flags |
Allows users to access the Flags tab when viewing a case. |
Case Flags [Advanced Query-Results] |
Grants access to the case flags search results page. |
Case Flags [Advanced Query] |
Grants access to the case flags search page. |
Case Inspection Req [Advanced Query-Results] |
Grants access to the case inspection request search results page. |
Case Inspection Req [Advanced Query] |
Grants access to the case inspection request search page. |
Case Inspection Request |
No longer in use. |
Case Instrument |
Allows users to access the Instrument tab when viewing a case. |
Case Instrument [Advanced Query-Results] |
Grants access to the case instrument search results page. |
Case Instrument [Advanced Query] |
Grants access to the case instrument search page. |
Case Licenses |
Allows users to access the Licenses tab when viewing a case. |
Case Linking |
Allows users to link existing cases together. |
Case Notes |
Allows users to access the Notes tab when viewing a case. |
Case Notes [Advanced Query-Results] |
Grants access to the case notes search results page. |
Case Notes [Advanced Query] |
Grants access to the case notes search page. |
Case Object |
Allows users to access the Main tab when viewing a case. |
Case Object [Advanced Query-Results] |
Grants access to the case object search results page. |
Case Object [Advanced Query] |
Grants access to the case object search page. |
Case Payer |
Allows users to access the Payer tab when viewing a case. |
Case Payment |
Allows users to access the Payment tab when viewing a case. |
Case Payment [Advanced Query-Results] |
Grants access to the case payment search results page. |
Case Payment [Advanced Query] |
Grants access to the case payment search page. |
Case People |
Allows users to access the People tab when viewing a case. |
Case People [Advanced Query-Results] |
Grants access to the case people search results page. |
Case People [Advanced Query] |
Grants access to the case people search page. |
Case Task |
Allows users to access the Workflow on a permit. |
Case Task [Advanced Query-Results] |
Grants access to the case task search results page. |
Case Task [Advanced Query] |
Grants access to the case task search page. |
Case Utility |
Allows users to access the Case Utility panel. |
Case Violations |
Allows users to access the Violations tab when viewing a case. |
Case Violations [Advanced Query-Results] |
Grants access to the case violations search results page. |
Case Violations [Advanced Query] |
Grants access to the case violations search page. |
CaseDataDetail |
No longer in use. |
DaseDataList |
No longer in use. |
Create Case |
Allows users to create a new case. |
DocumentLabel |
Allows users to add labels to attached documents in Public Access and Respond. |
Inspection Schedule |
Allows users to schedule multiple inspections using the inspection schedule. |
Make Payment |
Allows users to make payments on a case. |
Payment Utility |
Allows users to access the Payment Utility panel. |
Related Documents |
Allows users to access the Rel Docs tab when viewing a case. |
Summary |
Allows users to access the Summary tab when viewing a case. |
Task Manager |
Allows users to access the Task Manager search panel. |
Task Utility |
Allows users to access the Task Utility panel. |

This section contains general functions available to all users.
Security Function |
Description |
---|---|
AdminPage |
No longer in use. |
Import Console1 |
Grants access to Import Console under System Tools in PLL Admin. (Office Companion 23.1 and newer) |
System Report Preview |
No longer in use. |

This section contains functions used to manage the Public Access tools available on the Admin home page. This section is usually only accessible to administrators.
Security Function |
Description |
---|---|
Approve Signon |
Grants access to Approve User Logins under Public Access Setup in PLL Admin. (Office Companion 23.1 and newer) |
Guided Access |
Grants access to Guided Access under Public Access Setup in Admin. (Cityworks 23.1 and newer) |
Message Board |
Grants access to Message Board under Public Access Setup in Admin. (Cityworks 23.1 and newer) |
Home Page Setup |
Grants access to the Home Page Setup section on the Security Roles page in Admin. (Cityworks 23.1 and newer) |
User Roles |
Grants access to User Roles under Public Access Setup in PLL Admin. (Office Companion 23.1 and newer) |