Configure the Audit Log

PREREQUISITES: The Global > Audit Trace security function must be selected for the security role you belong to. See Security Roles for more information.

You can select which fields are tracked for service requests, work orders, inspections, contracts, and projects in the Audit Log on the respective page. By default, no Audit Fields are selected to be tracked.

1. Click Configure and click Audit.
2. Select the Activity Type.

You can filter the list by typing the first few letters of the field in the search field to find specific fields.

3. Select the fields to track in the audit log.
4. Click Select All to select all the fields.

NOTE: Custom fields can also be included in the audit log. These fields are listed in the Audit Fields panel alphabetically following the list of standard audit fields. Custom fields are configured on the Service Request Category Custom Fields and Work Order Category Custom Fields pages.

NOTE: Admin automatically saves the changes you make. A notification pops up at the bottom to verify changes have been saved.