Action Manager Fields

The following fields display on the Template Details panel for an Activity Update under Action Manager:

Source: The source selected when the template was created. This cannot be changed.
Action: The action selected when the template was created. This cannot be changed.
Description: The description entered when the template was created. You may change this if desired.
Activity Field: Select the field from the drop-down list that the activity update will populate.

NOTE: The Activity Field drop-down list will differ depending on the source you have chosen for the activity update.

Asset Type: Select the Asset Type to determine which GIS asset attributes will populate the field. The Asset Type selected must be a polygon layer.
Asset Field: Select the Asset Field to determine which GIS asset attributes will populate the field.

NOTE: The Asset Field drop-down list is filtered by the Activity Field chosen.

Exact Value: Enter the Exact Value if desired instead of selecting an Asset Type and Asset Field.
Events: The events section displays any events associated with the action template.

The following fields display on the Event Details panel for an Activity Update under Action Manager:

Event: The event selected when the event was created. This cannot be changed.
Description: The description entered when the template was created. You may change this if desired.
Trigger Field: Select a field that will trigger the activity update.
Trigger Type: Select the type of trigger. This defines how often the activity update is triggered, or how the Trigger Field relates to the Trigger Value if those fields are populated.
Trigger Value: Define the value in relation to the Trigger Field and Trigger Type.
Action Templates: Select the Action Template to associate the Action Event to.
Apply to All Templates: Select to apply the event to all the work activity templates.
[Request, Work Order, Inspection, or Case] Templates: Select specific work activity templates to apply the event to.

The following fields display on the Template Details panel for a Web Hook under Action Manager on the Simple tab:

Source: The source selected when the template was created. This cannot be changed.
Action: The action selected when the template was created. This cannot be changed.
Description: The description entered when the template was created. You may change this if desired.
Url: Enter the Url the information will be sent to. Web hooks allow keywords in the destination URL.
Method: Select the protocol that is used to make the call to the URL defined.
Urgent: Select the check box to send the web hook as soon as the event is triggered. Do not select Urgent unless the web hook is time-sensitive. Typically, web hooks are sent to the message queue service where they are processed at a preset interval.

Credential User: Enter the Credential User if the URL the webhook is being sent to uses basic authentication.
Credential Password: Enter the Credential Password if the URL the webhook is being sent to uses basic authentication.

NOTE: Cityworks, ArcGIS, and other APIs often use securely generated tokens instead of basic authentication for client connections.

Parameter Name: Enter a Parameter Name. The default parameter name is data.
Sample Data: The Sample Data box shows a sample of the information that will be sent.
Events: The Events section displays any events associated with the action template.

The following fields display on the Template Details panel for a Web Hook under Action Manager on the Custom tab:

Enabled: Select the check box to use the Custom tab. If this is not selected, the web hook will default to the Simple tab.
Epoch Dates: Select if you'd like the date expressed in milliseconds since January 1, 1970. Epoch Dates are use to work specifically with Esri's epoch date model.
Referer: A referer can be used to pass the location that a user is coming from. This field is optional and could be used with integrations to other systems, if needed.
Header: Enter a header for the custom web hook.
Template: Enter the custom web hook. The Template field is what will contain the body of the HTTP request sent by a web hook.
Events: The Events section displays any events associated with the action template.

The following fields display on the Event Details panel for a Web Hook under Action Manager:

Event: The event selected when the event was created. This cannot be changed.
Description: The description entered when the event was created. You may change this if desired.
Trigger Field: Select a field that will trigger the web hook.
Trigger Type: Select the type of trigger. This defines how often the web hook is triggered, or how the Trigger Field relates to the Trigger Value if those fields are populated.
Trigger Value: Define the value, in relation to the Trigger Field and Trigger Type.
Action Templates: Select the Action Template to associate the Action Event to.
Apply to All Templates: Select to apply the event to all the work activity template.
[Request, Work Order, Inspection, or Case] Templates: Select specific work activity templates to apply the event to.