Add Category Values for a Work Order

Add Category Values that can be assigned to a work order.

Existing Category Values appear in the Category Values section.

  1. Click Add to add a new category.
  1. Enter the Code and Description for the category.
  2. Select Is Active if you want this code to display in Cityworks.
  1. Click Add.

  1. Clear the Active check box to make the code inactive, but maintain historical data associated with it.
  1. To remove a category, select it and click Delete.

IMPORTANT: To preserve your historical data, it is recommended to make a code inactive rather than deleting it.