Add Print Templates for a Service Request
Add Print Templates that can be assigned to a service request.
Existing Print Templates appear in the Print Templates section.
- Click Add to add a new print template.
- Enter the Code and Description for the print template. The Code must be the actual file name of the template, minus the extension.
- Select Is Active if you want this code to display in Cityworks.
- Click Add.
- Clear the Active check box to make the print template inactive, but maintain historical data associated with it.
- To remove a print template, select it and click Delete.
IMPORTANT: To preserve your historical data, it is recommended to make a code inactive rather than deleting it.
