Create a Username

Usernames are used, along with a password, to log in to Cityworks.

  1. Select an employee from the Employees panel and click the General tab.
  2. In the User section click Create User.

  1. Enter the Email, Password, and Confirm Password.
  1. Enter a Question and Answer.
  2. Enter a Username for the employee, or leave the field blank to use the email as the Username.

  1. Click Create.

If any password requirements have been set by the administrator, the user will see all of the requirements they must meet while creating a password, as well as an X or a green check mark to indicate whether or not the password is acceptable. You cannot click Create until the password meets the requirements set by the administrator. See Configure Password Policy Preferences for more information.