Add or Edit a Linear Answer

1. Select a service request template from the Templates panel.
2. Click the Questions tab on the Details panel.
3. Select a question to open the Question Answers section.

The Question Answers section displays, along with any existing answers.

4. Click Add to add an answer to the selected question.

5. Select the Answer Format, enter the Answer (if required), and click Add.

6. Select the answer and enter the Answer Details for the answer.

For an explanation of fields in the Answer Details section, see Questions Tab Fields.

7. To edit an answer, select an existing answer and change the Answer Details.

You can rearrange the answers to determine how they display on the service request.

NOTE: Designer automatically saves the changes you make. A notification that says Data Saved appears in the top-right corner when you make changes to the page.