Configure Printing for Inspections

Users can print inspections if desired, using either a Crystal Reports or Microsoft Word print template.

PREREQUISITES:

  • Print templates must be added into the respective PrintCrystal or PrintDocx folder under ...\inetpub\wwwroot\<site_alias>\WebSite. For a list of existing templates that come with the site see Crystal and Word Email and Print Templates.
  1. From the General tab, click Preferences, or click Preferences from the home page.
  2. In the General tab, select your Print Output Type preference, either Docx or Crystal depending on what print template you are using.

NOTE: See 12700: Utilize Crystal Reports for Print Templates and Word Templates for Email Notifications and Vice-Versa on MyCityworks for more information.

  1. Click the Inspection tab to view and add print templates that can be assigned to an inspection.
  2. Click Add to add a new print template in the Print Templates section.
  3. Enter the Code and Description for the print template. The Code must be the actual file name of the template, minus the extension. The print template must be stored in the appropriate print folder.
  4. Select Is Active if you want this template to be available for use. Clear the check box to make the template inactive, but maintain historical data associated with it.
  5. Click Add.

NOTE: See 12699: Associate Print Templates to Work Order Templates on MyCityworks for more information.

  1. To associate a print template to an inspection template, click Templates from the Inspections tab, or Inspection Templates from the home page.
  2. Select the desired inspection template.
  3. In the General tab, populate the Print Template field by selecting a print template from the drop-down list.

If no Print Template is selected, a default print template is used.

  1. To print a map with the inspection, select the service to use from the Map Services - Printing drop-down list.

Now an inspection may be printed.

NOTE: Designer automatically saves the changes you make. A notification that says Data Saved appears in the top-right corner when you make changes to the page.