Clone a Service Request Template
You can create a service request template based on an existing one by cloning the desired template, then editing the new template to make it unique.
- 
                                                        From the Service Requests tab, click Templates, or click Service Request Templates from the home page. 
- Select the desired template you want to clone from the Templates panel and click Clone.
- Enter the Code and Description for the new template and click Clone.
                                                     
                                                
- Finish entering details for the new service request template in the Details panel on the right.
                                                     NOTE:
 NOTE: 
 
                                                