Install Public Access

Follow these steps to install the Public Access site for use with PLL. For more information on configuring Public Access once it's installed, see Public Access Setup Guide on MyCityworks.

PREREQUISITES:

  • .NET Framework 4.8.
  • IIS 7.5 or newer.
  • The Cityworks and Public Access websites must use HTTPS.
  1. Navigate to where the Public Access installer application is located.
  2. Right-click the installer and select Run as administrator.

The installer automatically checks to make sure all the prerequisites are installed. If an application is missing, the installer will display a message instructing you to install the needed prerequisite.

If all prerequisites are properly installed, two green check marks display.

  1. Click Next.

  1. Select Add new site from the Virtual Applications drop-down list.
  2. Enter an Alias for the virtual application.
  3. In the Install Location field, specify the physical path where the Public Access portal files will be stored if the path is different from what is shown.

NOTE: The Default Web Site or the default directory from which the Public Access portal site is published will be added to its own application pool, the CityworksAppPool, which is managed by the NETWORK SERVICE user, .NET Framework/.NET CLR version 4.0, and set in Integrated managed pipeline mode via the installer. Additionally, if there is an application pool of the same name present, the installer simply updates the settings to match what has been specified for the particular build of the Public Access portal involved.

  1. Click Next.

  1. Enter the address for the Cityworks site in the Service URL field. The installer provides an example to assist.
  2. Enter the Service User Name and Service Password for a PLL user that already exists in the Cityworks site.

NOTE: The initial map extent shown in Public Access is the initial map extent defined for the user entered here. This user must be added to the service definition and the service definition must also have services marked Public for these to display within Public Access. See Public Access Map Best Practices on MyCityworks for more information.

  1. Enter the number of minutes that the site will time out in the Site Timeout (Minutes) field. The default is 15 minutes.
  2. Click Validate Service. This step is required.

A message will indicate whether the service URL and user are valid. It also checks to make sure your version of Cityworks is compatible with the version of Public Access being installed.

  1. Click Next.

  1. Verify that the site information is correct and click Install.

You will be asked if you want to proceed.

  1. Click Yes.

A box with a status bar displays while the virtual application is being created.

Once this installation is complete, a box displays indicating that it is finished.

  1. Click OK.

The URL for Public Access is https://<host>/<site_alias>/template/login.aspx.