Work Order

A work order is designed for tracking maintenance activities performed by individuals or crews and detailing the tasks to be done and the costs incurred.

NOTE: XML modifications (for example, required fields, label name changes, etc.) made to Office/Tablet are not reflected in Respond.

Templates are created by the domain administrator for each work activity and stored with default values, such as category, priority, duration, print template, comments, instructions, etc. These are configured in Designer under Work Orders > Templates. See Work Orders in the Designer for 15.6 Guide for more information.

NOTE: To associate print templates, see Associate Print Templates to Work Order Templates on MyCityworks.