Get Started with Respond

Once you have installed Respond, you can use the menu to navigate the app.

NOTE: Respond can be customized depending on your organization's needs. See the Style 2.0 Guide for more information on customizing Respond. If Respond has been customized, see Switch Customization Profiles.

Documentation Feedback Form

Please give us feedback about this guide.

If you have a feature enhancement request, please see the Ideas page on MyCityworks.

Last updated 2/19/2026.