Re-open a Work Order

Closed work orders can be re-opened if additional information needs to be added.

PREREQUISITES:

  • The user must have Edit After Close permission. This is assigned in Admin on the Employee Relates page. See Assign Permissions to Employees in the Admin 3.3 Guide for more information.
  1. Search for a closed work order.
  2. Tap Page actions in the upper-right corner.
  3. Tap Reopen.

  1. Tap Reopen on the Reopen Work Order panel.