Clone Guided Access
You can create a guided access profile based on an existing one by cloning the desired profile, then editing the new profile to make it unique.
- From the home page, click PLL and click Guided Access.
TIP: You can filter the list of records displayed. See Filter Records for more information.
- On the Guided Access panel, select the guided access profile you want to clone and click Clone selected records.
- Select the Case Template or Page for the new guided access profile and make any changes as desired.
- Click Add.