Configure Mobile Preferences
- From the home page, click Admin and click Mobile Manager.
- In the Work Order Complete Status field, select a status to set work orders to when they are completed in the mobile apps.
- In the Service Request Complete Status field, select a status to set service requests to when they are completed in the mobile apps.
- In the Inspection Complete Status field, select a status to set inspections to when they are completed in the mobile apps.
NOTE: Not all Status Values defined in Preferences for service requests, work orders, and inspections will appear in the complete status drop-down lists on this tab. Some statuses, such as Closed or Canceled, cannot be selected because that functionality is not available in the mobile apps.