Expire a License

You can mark any licenses as expired.

1. Open the License Management page. See Customize Menus for more information on customizing the menu.
2. Select Active or Renewal from the Select Case Status drop-down list.

The panel refreshes and lists all licenses matching the selected case status criteria. You can filter the list by date, by query, by unpaid fees, or by entering the name of the license to narrow the results further. See Filter Licenses for more information.

3. Select the license or licenses you want to mark as expired to activate the More actions icon to the right of the Expiring field.

NOTE: You can select one or more licenses. Selecting the check box at the top of the list selects all the licenses, including any not displayed on the current screen.

4. Tap More actions and select Expire.

The Expire Licenses panel opens.

5. Tap Accept.

Once the process is complete, a success message displays the number of licenses that were expired or failed to expire. The list on the License Management page refreshes to display the changes.