License Management Tool

The License Management tool allows you to add a fee, send a notification, or change the case status on license cases, such as renewing or expiring cases.

PREREQUISITES:

  • The first time you install Respond, you need to add any apps or pages you need or want to access. For example, use the Route menu option to add a menu item that navigates to the Asset Details, License Management tool, and other pages. See Add Menu Items and Edit Item Fields for more information.

  • The Business Renewal security function and any associated sub-functions must be selected for the security role you belong to. See Security Roles in the Admin 3.8 Guide for more information.

TIP: See Use the License Management Tool to Manage Licenses on MyCityworks for a quick start guide on this subject.