View a Business’s Payment History and Fees History

View the payment history and fees history for a business license. When a license enters the renewal phase, the previous year’s payments and fees are added to the payment and fees history. The current year’s fees are automatically posted for payment as part of the renewal process.

PREREQUISITES: The case status must be set to renewal to load the history of payments and fees. See Renew a License for more information. The enhanced fee functionality for business license cases must be defined by the administrator. See Configure Required Items on a Case Template in the Admin 3.6 Guide for more information.

1. Open a business license case.
2. Tap Case Payment History from the activity toolbar.

Business License, Payment History, and Fees History open in a new page. The Business License information, such as ID, type, and description displays at the top of the page. The Payment History panel shows the payments made towards fees on the license. The Fees History panel shows fees paid on the license.