Configure Workforce for ArcGIS Integration

The final step in configuring the Workforce integration is the app link in Web Map Manager.

PREREQUISITES: Web Map Manager needs to be installed. See Install a Plugin in the Web Map Manager 1.2 Guide. The user needs to be granted access to Web Map Manager. See Associate Employees to a Plugin in the Web Map Manager 1.2 Guide.

1. Open Web Map Manager.
2. Select Workforce Project from the Item Type drop-down list.
3. Select the version of the Cityworks mobile native apps that you are using from the Mobile App Version drop-down list.
4. Select the desired Activity Types being used in the Workforce project. If you have added a field, enter it in the Assignment Type Field Name field.
5. Select the AGOL Group that contains the desired Workforce project.
6. Select the Workforce project.

If the Workforce project does not have an app link integration to the Cityworks mobile native apps, the Update icon is active.

7. Click Update to add the Workforce project app link to the native apps.  

If an integration is already configured, the Remove icon is active. If you want to remove this integration, click Remove and then click Update. In the .json definition of the Workforce Project item is a section called Assignment Integrations. The app link update adds the Cityworks native apps as an option in that section. The following image is the .json definition of a Workforce Project with the Cityworks native apps added in Assignment Integrations. This can be added manually using the AGO Assistant or using an ArcGIS REST API call.