Map Case Data Details to the GIS

Case data details on a case can be configured to automatically populate with data from the GIS.

PREREQUISITES:

  1. From the home page, click GIS and click GIS Data Fields.
  2. Select Data Detail from the Field Type drop-down list.

Existing case data details that have been mapped to the GIS appear in the panel.

  1. Click Add record.

  1. Select a Case Data Detail.
  2. Select the Asset Group, Asset Type, and Asset Field that holds the information in the GIS you'd like to pull into the field.
  3. Click Add or click Add and New to add the mapping and to add a new one.