Configure Work Order Preferences
The Work Order tab contains preferences related to work orders.
- From the General tab or home page, click Preferences.
- Click the Work Order tab.
- Add Category Values that can be assigned to a work order. See Add Category Values for a Work Order for more information.
- In the Default Work Order Status - New field, select the default status for new work orders.
- In the Work Order Entity Count GIS Flag field, enter the number of entities on a work order that get updated GIS values when the work order is opened. The default is 25. If the number of assets on the work order is less than this number and are all the same type, the geodatabase values for the assets will display on the work order. If the number of assets on the work order is greater than this number, none of the geodatabase values for the assets display on the work order.
NOTE: If the assets on a work order are not all the same type, none of the geodatabase values display, regardless of the number of assets on the work order.
- Add Print Templates to print work orders in Office. See Add Print Templates for a Work Order for more information.
- Add Resolution Values that can be assigned to a work order. See Add Resolution Values for a Work Order for more information.
- Add Status Values that can be assigned to a work order. See Add Status Values for a Work Order for more information.
IMPORTANT: The values Cancel and Closed must not be deleted, but the description can be changed.
NOTE: